Campaign strategy
24 Fintech Incentive Campaign Ideas, With Real Examples
In this article
An unused card, a paycheck landing elsewhere, a feature nobody tries. Each gives you a different campaign to run.
Start with the next action you want a customer to take. Then choose a reward that makes the effort worthwhile: cash, points, a fee waiver, a better rate or a prize. These 24 fintech examples show how those choices fit together.
Choose a fintech campaign by customer action
| Your goal | Approaches to consider | Detailed guide |
|---|---|---|
| Get customers using their card | Purchase challenges, temporary cashback | Card spending campaigns |
| Receive a customer's salary | Deposit bonuses, monthly draws, fee waivers | Direct deposit incentives |
| Help customers save | Flexible challenges, balance-based prizes | Savings campaign ideas |
| Attract customers through referrals | Rewards for payments, funding or payroll | Fintech referral programs |
| Introduce a feature | Lessons, guided tasks, collection maps | Fintech gamification |
| Bring in funds that stay | Deposit matches, rate boosts, device rewards | Deposit incentives |
Campaigns for first payments and repeat spending
1. Cash App: reward a first peer payment
Give new customers a small task that uses the product. Keep the steps short enough to finish in one sitting.
Cash App's affiliate offer required linking a funding method and sending money to another account. The customer tried the payment experience while earning the reward.
2. N26: reward 10 card payments within 30 days
Reward a series of purchases to give customers several chances to choose your card. Add a spending minimum to prevent tiny transactions from completing the challenge.
N26 combined ten eligible card payments with a minimum total spend, both due within 30 days.
3. Venmo: unlock higher cashback at spending thresholds
Show customers how much more they need to spend to reach the next reward tier. Set targets that fit their ordinary budget.
Venmo Stash used spending thresholds to unlock higher cashback at selected merchants. Spending elsewhere could count toward the threshold, so customers had a reason to use Venmo beyond the partner list.
4. Crypto.com: unlock mystery boxes at trading milestones
Offer a smaller first target, followed by larger ones. Customers can earn something without committing to the highest threshold.
Crypto.com's Welcome Bonus used four trading-volume milestones, each tied to a mystery box. Customers had to open each box to receive the reward. A design like this needs clear progress and claim steps; avoid encouraging trades customers have no other reason to make.
5. Bilt: offer extra points on a recurring reward day
Pick a date customers can remember and give them a reason to plan a purchase around it.
Bilt's Rent Day offered extra points on eligible first-of-the-month purchases, with a five-transaction statement-period requirement. Compare spending across the full month to see whether the offer brought extra purchases or moved their timing.
6. Acorns: reward purchases at partner brands
Choose merchants your customers already use. Make the qualifying purchase and any activation step clear before checkout.
Acorns Earn offered bonus investments for eligible partner purchases. Some offers required app or extension activation; others used a linked card. The merchant's conditions determined which purchases counted.
7. Trading 212: tie cashback to a recurring subscription
Encourage customers to move a bill to your card. A single setup decision can lead to continued use.
Trading 212 connected cashback to activated Invest cashback and a detected eligible subscription. A missing or overdue subscription brought the rate back to zero. Customers need to see whether the payment has been recognized.
8. Up: connect card use to a higher savings rate
Use a savings benefit to encourage card use among customers who already keep money with you.
Up's Grow and Flow design combined five monthly card purchases with rules about withdrawals from each Saver. Maya also used payment activity to raise a savings rate. The benefit's value depends on how much the customer holds.
Savings incentives and prize campaigns
9. Trade Republic: invest card rewards into a savings plan
Send spending rewards into an investment account so customers build a balance while using the card.
Trade Republic invested Saveback rewards into a savings plan, subject to a monthly contribution requirement. Acorns also turned merchant rewards into investments. Explain where the reward goes and when it arrives.
10. PayPal: issue credit for the next purchase
Give customers a reward they can use when they return. Set an expiry date that leaves enough time for a useful purchase.
PayPal issued restricted credit after a qualifying purchase. The credit applied to a later payment and expired 30 days after receipt.
11. Cash App: let spending or deposits unlock monthly benefits
Offer different ways to earn the same status when customers use your product differently.
Cash App Green offered two routes: $500 in qualifying monthly spending or $300 in qualifying deposits. The routes couldn't be combined, and individual benefits had additional eligibility rules. Keep each route separate in the progress display.
12. Monzo: let savers catch up on missed contributions
Give customers a way to recover from a missed transfer. Losing one day shouldn't make earlier progress feel wasted.
Monzo's savings challenge allowed catch-up after missed days and withdrawals. It also restricted last-minute attempts to qualify by parking the full balance. Set a recovery rule that still encourages regular saving.
13. Chip: turn average savings balances into prize entries
Calculate prize entries from average balance to reward money kept in the account throughout the month.
Chip's Prize Savings Account used this approach and paid prizes instead of interest. A deposit held for most of the month contributed more than one arriving just before the draw. Larger existing balances could earn entries without new deposits.
14. Revolut: award five prizes in a monthly salary draw
Use a draw to offer large prizes within a fixed budget. Each qualifying month gives customers another chance.
Revolut's Salary Draw offered five prizes per monthly cycle to eligible customers. The total prize budget was set, while each customer's chance depended on how many people entered.
15. bunq: base prize amounts on the customer's payment
Size the prize around a purchase the customer remembers. Returning part, all or a multiple of that payment makes the reward easy to picture.
bunq used payment amounts for some Wheel of Fortune prizes. Rewards went to the first spin after predefined winning times. The allocation rule determines the cost and odds behind the animation.
16. Revolut: combine a football prediction with a spending challenge
Give customers an event to follow while completing a campaign.
Revolut paired a tournament-winner prediction with 48 qualifying card payments. Completing the purchases earned a baseline reward. A correct prediction could add a bonus from a limited pool, prioritized by completion time. Customers could still earn the basic reward after picking the wrong team.
Referral incentives and feature adoption campaigns
17. Google Pay: turn payment tasks into a festival map
Group several useful tasks into a route customers can explore. A map can show which features they have tried and what comes next.
Google Pay's Festival City linked transfers, bills, QR payments and other tasks to progress on a festival map. Choose tasks customers have a reason to repeat after the map is complete.
18. Coinbase: reward learning and guided wallet use
Explain an unfamiliar feature, then help customers try it. The reward can cover a lesson or a hands-on task.
Coinbase offered rewards for lessons and quizzes. Its separate Wallet Quests rewarded actions such as swaps and staking. Match the task to the customer's understanding, including fees and any money at risk.
19. Chime: require direct deposit and card activation for referrals
Pay referral rewards when the invited customer reaches a useful first step. Choose a requirement that fits how your product delivers value.
Chime tied referral qualification to a direct deposit and physical-card activation. Wise separated the friend's first-transfer discount from the transfer requirement for the referrer's reward. The two people can have different conditions.
20. Wealthsimple: tie device rewards to a two-year balance requirement
For larger rewards, ask customers to keep funds with you for a defined period. Show the time commitment beside the prize.
Wealthsimple's Apple offer attached a 730-day balance condition to qualifying funding. Robinhood's IRA contribution match used a five-year condition, with remaining-balance rules for early withdrawals. Account for the full period when pricing the offer.
Reward choices, fee waivers and redemption incentives
21. Wealthsimple: let customers choose an Apple device
Offer a small choice of rewards when personal preference affects their appeal.
Wealthsimple let qualifying customers choose an Apple device. Revolut took another approach: its Milestone Rewards pool included prizes linked to a customer's spending, salary or savings history. The prize campaign guide compares reward choice with personalization.
22. Acorns: waive subscription fees for qualifying direct deposits
Remove a recurring fee in exchange for continued activity. This gives customers a benefit they can value against an expense they already know.
Acorns linked a subscription waiver to qualifying direct deposits. Revolut offered up to 12 months of Premium with salary deposits, including a grace month after a miss. Explain when charges resume.
23. Revolut: return 20% of points spent on eligible gift cards
Give customers with unused points a reason to spend them. A temporary reimbursement can make a particular redemption more appealing.
Revolut returned 20% of RevPoints spent on eligible Google Play gift cards in one campaign. Reimbursement followed the offer period. Show both steps: spending the points and receiving some back.
24. GCash: turn selected transactions into tree-planting points
Connect everyday actions to a cause customers care about. Show how their participation contributes to it.
GCash's GForest awarded points toward virtual trees for selected transactions. Monzo linked reduced spending in a small community challenge to charitable donations. Follow through by showing the contribution actually delivered.
Choose and measure your first incentive campaign
Find the obstacle first. A bonus will do little for a card that keeps declining or a feature the customer doesn't need.
Then write a short brief: who receives the offer, what they must do, what they earn and what it costs. Work through claiming, expiry and payout before launch.
Choose one result to check after the reward: another payment, a second paycheck or funds still in the account. Where possible, compare with a randomly selected group outside the offer. If both groups can earn it and only the message differs, you're measuring the message's effect.